At WP Engine, being Buyer-Impressed is greater than only a core worth—it’s a dedication that drives every little thing we do. That’s why we’re thrilled to announce that our Buyer Expertise (CX) staff has earned a Gold Stevie Award for Buyer Service Division of the 12 months – Pc Providers!
This Gold distinction is the very best honor awarded within the class and marks yet one more milestone in WP Engine’s historical past of excellence in buyer help. Since incomes our first Stevie in 2015, we’ve amassed greater than a dozen Stevie Awards, solidifying our place as an business chief in distinctive customer support.
“Every Stevie Award we earn is a testomony to the unimaginable dedication and fervour of our buyer expertise staff and a mirrored image of their tireless dedication to our core worth of being Buyer Impressed,” mentioned WP Engine VP of Buyer Expertise Slade Cozart.
“Our staff is completely superb. I’m extremely pleased with what we’ve achieved collectively and excited for what’s subsequent as we proceed to set the bar for excellence by means of each buyer interplay.”
Learn on to find out about The Stevie Awards and WP Engine’s monitor report of success within the realms of buyer expertise and help.
What are The Stevie® Awards?
The Stevie® Awards is a corporation overseeing 9 international enterprise recognition applications, together with the Stevie Awards for Gross sales & Buyer Service for which WP Engine gained Gold.
Established in 2002, the Stevie Awards obtain greater than 12,000 nominations yearly throughout its 9 applications as they honor high corporations worldwide, making a Stevie one of the crucial prestigious markers of remarkable organizations on a world scale.
The Stevie Awards for Gross sales & Buyer Service acknowledge organizations that ship extraordinary customer support and gross sales options. This 12 months’s competitors was fierce, with entries from greater than 2,100 corporations throughout 45 nations and territories.
Winners have been chosen by 176 professional judges who evaluated entries primarily based on innovation, impression, and effectiveness. To earn Gold in such a aggressive surroundings is a testomony to the dedication, experience, and relentless Buyer-Impressed method of our unimaginable CX staff.
Our Buyer Expertise consultants work 24/7/365 across the globe to make sure our prospects obtain the absolute best help, they usually proceed to set the bar excessive for what customer support needs to be.
A historical past of excellence in service
WP Engine has acquired a number of Stevie Awards throughout numerous classes over the past decade, reflecting our continued dedication to glorious customer support.
In 2015, WP Engine earned its first Bronze Stevie Award for buyer expertise. We then secured a Silver Stevie Award in 2016 for Buyer Service Division of the 12 months within the Pc Software program class in addition to a Gold Stevie Award in the identical class the next 12 months.
Within the years since, The Stevie Awards have continued to roll in for our unimaginable CX staff. We earned one other Gold Stevie Award for Buyer Service Division of the 12 months in 2018, one other Silver Stevie in 2019, and two extra Silver Stevie Awards in 2021: one for Buyer Service Success in Know-how Industries and one other for Buyer Service Division of the 12 months in Pc Software program. WP Engine was honored with yet one more Silver Stevie Award for Gross sales & Buyer Service in 2023.
These constant accolades from The Stevie Awards spotlight WP Engine’s dedication to delivering distinctive customer support and solidify our staff for example of excellence, even when thought-about inside a subject of our distinctive cohorts.
We’ll proceed to boost the bar for our prospects
Our staff is honored to obtain this Gold Stevie Award, however we’re not stopping right here—we’re deeply dedicated to buyer satisfaction and help excellence. Our prospects’ success is our success, and we’ll proceed to innovate, enhance, and ship the absolute best managed internet hosting expertise.
Thanks to our unimaginable prospects for trusting us together with your web sites, and to our CX staff in your unwavering dedication to excellence. This Gold Stevie is yours!
Need to be a part of an award-winning buyer expertise staff? Try our careers web page for open roles.
