Salesforce (NYSE: CRM) has launched AgentExchange, a brand new market built-in into its Agentforce platform, geared toward increasing alternatives within the $6 trillion digital labor market. The corporate introduced that AgentExchange debuts with over 200 companions, together with Google Cloud, Docusign, and Field, providing trusted AI options that companies can use to construct AI brokers effectively.
Constructing on the success of AppExchange, Salesforce’s long-established enterprise cloud market, AgentExchange supplies a platform for builders, companions, and the Agentblazer neighborhood to create, distribute, and monetize agentic AI parts.
AgentExchange presents companies entry to lots of of prebuilt actions, matters, and templates, all designed to reinforce effectivity and innovation. Based on Salesforce, these options have undergone rigorous safety and buyer opinions to make sure trustworthiness.
“Accelerating our pace of execution is important to Goodyear’s capacity to ship for our clients and maximize our end-to-end worth proposition. We’re excited concerning the potential of the ready-to-use options from AgentExchange to reinforce our pace, effectivity, and buyer expertise,” mentioned Goodyear CEO and President Mark Stewart.
Key Companion Contributions
A number of main companions have already begun integrating options into AgentExchange:
- Google Cloud: Allows Agentforce brokers to entry up-to-the-minute knowledge, information, and insights utilizing Vertex AI and Google Search.
- Field: Helps brokers extract insights from unstructured knowledge and work together with content material utilizing pure language.
- Docusign: Automates settlement era, routing, signature monitoring, and workflow administration.
- Workday: Enhances HR processes, together with onboarding and advantages administration, by automating self-service workflows.
Salesforce states that these partnerships will assist companies implement AI-driven workflows that enhance productiveness throughout numerous industries.
Complete AI Options
AgentExchange introduces new partner-built parts, permitting companies and builders to develop the capabilities of AI brokers inside Agentforce. These parts embody:
- Actions: Prebuilt integrations comparable to APIs, workflows, and automation scripts.
- Immediate Templates: Standardized prompts for guiding AI interactions and responses.
- Matters: Predefined workflows that construction AI agent habits for particular duties.
- Agent Templates: Finish-to-end AI options that incorporate a number of actions and matters for industry-specific purposes.
Salesforce notes that these options simplify AI adoption by permitting companies to find, take a look at, and implement AI options immediately from {the marketplace} or inside Agentforce’s improvement instruments.
AgentExchange goals to facilitate collaboration amongst companies, companions, and builders. Firms can entry industry-specific options whereas participating with the broader Agentblazer neighborhood to refine AI agent capabilities.
“AgentExchange empowers clients to seamlessly combine trusted AI options inside their workflow,” mentioned Alice Steinglass, EVP & GM of Platform, Integration and Automation at Salesforce. “Now our developer neighborhood can immediately faucet the experience of our associate ecosystem to get the precise industry-specific options to allow them to construct and implement AI brokers, and be the pioneers turning their companies into Agentforce firms.”
Picture: Salesforce
