WP Engine’s mission to energy confidence on-line is fueled by the experience and dedication of greater than 1,000 world staff.
Each particular person performs a key position in our continued development, whether or not they’re supporting our prospects by troubleshooting technical challenges, utilizing their engineering and growth abilities to innovate throughout our platform and merchandise, or constructing lasting relationships with our prospects by studying about and supporting their targets.
Our Meet the Consultants collection shines a light-weight on the folks behind the platform, exploring their careers, their lives, and the methods they make an affect at WP Engine.
On this function, we’re excited to introduce Anna Rogert, a Key Account Govt primarily based in Lincoln, Nebraska, about 60 miles from WP Engine’s Omaha workplace, who has been with the corporate since 2020.
Say hi there to Anna!
Meet Anna Rogert, a gross sales skilled with greater than 20 years of customer support expertise.
Anna joined WP Engine in 2020 after listening to nice issues in regards to the tradition and profession development alternatives from a few of her former colleagues who had already joined the group.
“I’ve all the time loved switching up industries between roles, and Flywheel and WP Engine supplied one thing very totally different from my earlier firms,” Anna says.
“Plus, WordPressⓇ itself was clearly on a robust development trajectory on the time, so I knew I’d be becoming a member of a thriving, future-focused business.”
Outdoors of labor, Anna likes to journey, go {golfing} together with her husband, and calm down together with her responsible pleasure: actuality TV. A few of her favourite reveals embrace Actual Housewives, Vanderpump Guidelines, and Summer season Home.
She’s additionally a real crime fanatic, which makes her favourite work-related e-book, By no means Cut up the Distinction—a gross sales e-book written by an FBI hostage negotiator—all of the extra becoming.
Anna’s profession journey
Anna’s path at WP Engine has had just a few turns. She began as a Gross sales Improvement Consultant earlier than changing into an Account Supervisor and finally taking up her present position.
Now, she is a Key Account Govt on WP Engine’s Company Acquisition group, the place she companions with companies to convey consumer websites onto the WP Engine platform and set up long-lasting relationships. She credit her preliminary roles with offering perception into each the enterprise challenges and technical challenges dealing with companies, making her a simpler companion to the folks she works with each day.
“Due to my background, I typically know extra about servers and internet hosting infrastructure than lots of the companies I work with,” Anna explains.
“My group’s mission is easy: take away the tedious, time-consuming duties from an company’s plate to allow them to deal with what drives income—successful and rising new enterprise.”
A robust proponent of main with empathy, Anna believes that understanding the problems dealing with companies is what permits her to construct belief with company companions, and that belief is important as she works with them to establish the fitting options for every companion and assist tailor these options to assist their targets.
Phrases of knowledge: Embrace adaptability and construct belief
All through her profession, Anna has realized to embrace adaptability as one of the vital useful expertise in gross sales.
“Being snug with pivoting and workshopping outreach is a talent that applies to any position,” she says.
“Understanding when to regulate, and doing so shortly when one thing isn’t working, has been a vital a part of my success.”
When requested for the perfect recommendation she’s obtained in her profession, her reply was stunning. She states it’s necessary to “embrace awkward silences.”
She explains that, particularly in gross sales conversations, silence typically creates the house for deeper honesty and higher understanding.
“By no means assume something. Ask questions; plenty of them,” she says.
“Belief is constructed if you’re fixing issues, listening carefully, and displaying you care. Even when your resolution is precisely what a buyer or prospect wants, belief has to return first.”
Belief-building can also be the rationale one in every of WP Engine’s core values feels extra necessary to Anna than all the remainder.
“I’ve been in some type of customer support for over 20 years now. By embracing ‘Buyer Impressed,’ you set prospects first. If you are able to do that, gross sales will all the time come when the time is correct for the shopper,” she says.
“Really caring about their wants is what is going to result in longevity and development for each events.”
Powered by folks
For Anna, the individuals are what make WP Engine an distinctive place to work.
“My favourite a part of working at WP Engine has been the folks I’ve labored with alongside the best way. I’m even nonetheless in touch with individuals who have left the corporate,” she says.
“There’s such a robust spirit of collaboration all through the corporate, and I actually respect that as I’m an enormous proponent of collaboration, each inside a group and cross-functionally.”
Need to discover out extra about what it’s wish to work at WP Engine? Go to our careers website to discover present openings and take a look at our weblog for extra inspiring tales from WP Engine’s specialists!
