I Evaluated G2’s 6 Finest Robotic Course of Automation Software program (RPA)

Guide duties have a sneaky approach of piling up. One second I’m sending a easy follow-up e-mail, the following I’ve spent an hour copy-pasting information between programs, renaming information, and logging repetitive updates. Multiply that by every week and abruptly, you’ve obtained a significant productiveness drain.

That’s what led me to robotic course of automation (RPA) software program. These instruments promise to enhance workflows, cut back human error, and release time. However with so many platforms on the market, all highlighting related options, determining which RPA resolution actually delivers is simpler stated than performed.

So I made a decision to dig deep. I combed via numerous G2 opinions, on the lookout for patterns. What actual customers beloved, what persistently pissed off them, and which instruments delivered real-world worth.

This record highlights the six finest robotic course of automation instruments. Let’s dive in, trigger your future workflows simply known as. They’re automated.  

6 finest robotic course of automation software program I’d suggest

Repetitive duties could appear small in isolation. Logging information, sending reminders, copying data from one system to a different. However over time, they chip away at productiveness, decision-making, and even morale. I’ve seen groups spend hours every week on work that may very well be automated in minutes. That’s the place RPA is available in.

The correct RPA software program isn’t nearly effectivity, it’s about reclaiming bandwidth for strategic work. Whether or not it’s finance groups automating bill processing, buyer assist reps routing tickets extra intelligently, or HR onboarding new hires quicker, automation helps each operate transfer with extra velocity and fewer errors. What I seemed for within the G2 consumer opinions was instruments that strike a stability: user-friendly sufficient to deploy rapidly, but highly effective sufficient to scale automation throughout groups and departments. 

The RPA software program I like to recommend under displays that stability. They every convey one thing distinctive to the desk, however what they’ve in frequent is that they’ve helped actual customers automate smarter, work quicker, and get extra performed with much less. 

My standards for evaluating the perfect robotic course of automation software program

I’ve spent sufficient time exploring RPA instruments to know that flashy dashboards and buzzwords don’t assure outcomes. So I mixed consumer insights from G2 opinions with hands-on analysis and have evaluation to construct a standards set grounded in what really issues. Here is what I prioritized:

• Ease of use and bot creation: RPA should not require a PhD in scripting. I seemed for instruments that provide visible bot builders, display recording, and drag-and-drop design to assist customers, technical or not, to rapidly construct workflows and deploy bots with out friction.
• Dependable activity automation: A superb RPA instrument ought to take away repetitive work with out fixed human supervision. I prioritized platforms that permit customers to automate duties like information entry, file transfers, report technology, and multi-step workflows with constant accuracy. Bonus factors if the software program provided conditional logic, error dealing with, and low-code/no-code choices for ease of use.
• Course of recording and bot creation: I centered on instruments that make it straightforward to construct bots with out coding. That features options like display recording, drag-and-drop designers, and visible workflow mapping. The objective is to empower enterprise customers, not simply IT to construct and deploy bots rapidly.
• Cross-platform and multi-app integrations: Automation means little if it’s restricted to only one instrument. The most effective RPA platforms work throughout a spread of enterprise apps, cloud platforms, and legacy programs. I seemed for instruments that provide robust out-of-the-box connectors and strong API assist for integrating with CRMs, ERPs, databases, assist desks, and extra, as a result of real-world workflows not often stay in a single system.
• Safety and role-based entry management: RPA instruments typically contact delicate information and business-critical programs. I centered on platforms that provide built-in encryption, audit logs, and granular permissions so groups can preserve tight entry management whereas assembly compliance wants like GDPR, HIPAA, or SOC 2.
• Efficiency monitoring and analytics: To get actual worth from automation, groups want visibility. I seemed for platforms that present efficiency dashboards, success/failure monitoring, and utilization experiences. These options assist groups perceive what’s working, the place enhancements are wanted, and how one can optimize ROI over time.
• Help and group: Lastly, no instrument is ideal. I gave choice to RPA distributors with robust consumer communities, data bases, and responsive buyer assist as a result of when one thing breaks, you need solutions quick.

Over the span of a number of weeks, I researched and evaluated near 25+ robotic course of automation software program. I narrowed down the perfect six based mostly on their options and ease of use. 

To be included on this class, an answer should:

• Deploy bots into third-party functions
• Enable customers to construct workflows for stated bots to comply with, through growth environments or recording capabilities
• Automate duties for workers, each with and with out human intervention

*This information was pulled from G2 in 2025. Some opinions could have been edited for readability.  

After I began digging into consumer suggestions for UiPath, just a few themes popped up over and over and actually, it paints a very well-rounded image of the platform.

What customers completely love about UiPath is the way it takes the heavy lifting out of automation. Automation was the primary phrase that saved developing. Whether or not it’s automating easy duties or orchestrating complicated workflows, customers persistently talked about how UiPath makes it straightforward to automate repetitive, rule-based work. A whole lot of people known as out the user-friendly interface too, one thing that’s approachable whether or not you are an IT skilled or somebody simply beginning to discover RPA.

One other standout was the robust assist system across the product. From UiPath’s group boards to its customer support and documentation, customers felt like they weren’t simply thrown into the deep finish. Integration capabilities additionally earned massive factors. Customers talked about that UiPath performs properly with totally different apps, cloud platforms, and inside programs, which makes constructing end-to-end automations smoother.

Efficiency-wise, many customers appreciated the velocity and reliability of UiPath bots as soon as every part is ready up appropriately. Options like UiPath Studio for constructing workflows and Orchestrator for managing bots have been praised for giving customers management with out feeling overwhelming.

One massive ache level that surfaced was value. Some customers talked about that whereas the platform is highly effective, the licensing charges can really feel steep, particularly for smaller companies or groups simply dipping their toes into RPA.

There have been additionally a good variety of feedback about complexity throughout setup. Whereas utilizing UiPath every day may really feel intuitive, getting it configured correctly, particularly for attended automation or extra intricate workflows can take time and endurance. Just a few customers additionally felt that assist for sure programming languages and Home windows-specific limitations might gradual issues down, particularly for groups working throughout totally different environments.

Lastly, efficiency at very giant scales got here up in just a few opinions. Some customers famous that when automating hundreds of transactions or coping with heavy bot visitors, the system’s efficiency wanted cautious tuning to take care of velocity.

I’d say UiPath is a implausible alternative when you’re critical about automating at scale and need a platform that balances usability with deep technical functionality. It’s versatile, highly effective, and backed by a powerful assist community. Simply know that you will wish to plan fastidiously for setup and scaling, and finances accordingly when you’re considering long-term.

If you happen to’re able to automate smarter (and also you don’t thoughts a little bit of upfront funding in setup), UiPath looks like it’ll have your again.

What I dislike about The UiPath Platform:

• I noticed fairly just a few reviewers point out that licensing prices might be excessive, particularly for smaller companies.
• I got here throughout suggestions about setup complexity, significantly for attended automation workflows.

What G2 customers dislike about The UiPath Platform:

“As RPA Dev I generally discover myself wanting extra insights on how one can implement issues appropriately, significantly relating to integrations and finest practices. Moreover, I’d like steering on managing UiPath variations, as I typically really feel unsure because of the ignorance or not realizing the place to search out it.”

– The UiPath Platform Assessment, Ezequiel L. 

After going via a ton of Automation Wherever opinions, I picked up on some clear developments. 

One of many largest issues customers appear to understand about Automation Wherever is its robust concentrate on AI integration. From what folks shared, the platform’s capacity to weave AI into automation workflows actually helps groups transfer past primary activity automation into extra clever, decision-driven processes. Customers additionally beloved the platform’s integration capabilities, noting how simply Automation Wherever connects with numerous enterprise apps and programs with no need limitless workarounds.

One other factor that stood out? A number of reviewers talked about that the platform feels user-friendly, particularly relating to constructing bots utilizing drag-and-drop frameworks and the wide selection of packages accessible for various use circumstances. The cloud-based method and scalability have been additionally robust positives. It looks like Automation Wherever makes it simpler for groups to begin small and develop their automations with no need main infrastructure investments upfront.

From the opinions I evaluated, a number of customers additionally known as out the Bot Retailer, which is Automation Wherever’s market of pre-built bots and templates. Gaining access to these ready-to-go sources appears to actually assist groups velocity up deployment and decrease the barrier to entry for brand new automations.

Value got here up as a recurring ache level. A noticeable variety of customers felt that Automation Wherever’s licensing and platform prices have been on the upper facet, significantly when in comparison with different RPA choices. It is one thing smaller firms or groups may have to plan for fastidiously.

One other frequent thread was round assist challenges. Whereas the platform itself was praised, a number of customers talked about that buyer assist responsiveness may very well be hit and miss, particularly when coping with complicated deployment or troubleshooting points.

I additionally noticed just a few reviewers flag a studying curve, significantly relating to mastering extra superior options or integrating with exterior programs. Regardless that the fundamental bot-building expertise was typically described as user-friendly, diving deeper into extra technical setups generally took further time and coaching.

Lastly, a handful of customers talked about occasional slowness or bugs, particularly when scaling bots throughout giant environments or when coping with updates. It’s not a dealbreaker, however it’s one thing groups needs to be prepared to watch as they increase their automations.

From every part customers shared, it’s clear that Automation Wherever is a highly effective, AI-forward RPA platform with quite a bit to supply, particularly when you’re critical about constructing clever, scalable automations. It is filled with helpful instruments, templates, and integrations that make life simpler when you get rolling.

Simply be prepared to speculate a while upfront in studying the platform’s deeper options and be sure to finances realistically for licensing prices. Primarily based on the suggestions I reviewed, when you’re on the lookout for a cloud-native, AI-driven RPA resolution that may develop with you, Automation Wherever is certainly value a more in-depth look. 

What I dislike about Automation Wherever:

• Some customers shared that efficiency can decelerate when scaling bots closely or throughout sure platform updates.
• I noticed fairly just a few reviewers point out that the price of licensing might be excessive, particularly for smaller groups.

What G2 customers dislike about Automation Wherever:

“Having a number of builders work on the identical venture is tough as as soon as one individual has code checked out they’re the one one who can edit. There isn’t a ‘merge code’ performance as there may be on different growth platforms. Documentation for every bundle (function) may very well be improved with extra examples, screenshots, suggestions, and use circumstances.” 

– Automation Wherever Assessment, Jim M. 

If there’s one factor that grew to become apparent whereas reviewing suggestions on Microsoft Energy Automate, it’s this: folks really need automation that matches naturally into the instruments they already use. And that is precisely the place Energy Automate shines, in accordance with customers.

From the opinions I evaluated, it’s clear that Energy Automate makes a big effect relating to automating repetitive duties and enhancing activity administration, particularly for groups already deep into the Microsoft ecosystem. Whether or not it’s Outlook, SharePoint, Groups, or Excel, customers beloved how seamlessly Energy Automate plugs into their every day workflows.

Integration got here up quite a bit, too. I got here throughout loads of opinions highlighting the enormous library of connectors, not only for Microsoft apps, however for third-party platforms too. This flexibility makes it a lot simpler for groups to automate processes throughout totally different programs with out reinventing the wheel.

Templates obtained a number of love. Customers shared that Energy Automate’s pre-built templates actually assist flatten the training curve while you’re simply getting began. Even for non-developers, the low-code setup makes it really feel much more approachable than conventional RPA instruments.

And I couldn’t assist however discover how typically Outlook integration popped up in a optimistic gentle. Little issues, like having the ability to set off automations straight from emails, make an actual distinction in how groups get work performed quicker with out switching instruments.

A number of customers identified that constructing complicated workflows isn’t at all times so simple as marketed. Energy Automate does an ideal job with primary automations, however scaling to extra superior processes can require a a lot steeper studying curve.

Error dealing with got here up quite a bit within the dislikes. When one thing goes mistaken, customers felt that the error messages weren’t at all times clear or useful. That made debugging tougher than it wanted to be, particularly for bigger or extra technical flows.

I additionally noticed some mentions of desktop flows feeling slightly sluggish, significantly for processes that want quick, high-volume activity execution.

And whereas the platform is highly effective, efficiency points like gradual run occasions on bigger workflows cropped up in a handful of opinions, too. It is one thing customers appear keen to work round, however it’s value being conscious of when you’re planning main automations.

From what I gathered, Microsoft Energy Automate is a implausible entry level into RPA and workflow automation, particularly when you’re already dwelling inside Microsoft 365. The automation templates, connectors, and low-code builder are actual belongings for getting groups up and operating rapidly.

What I dislike about Microsoft Energy Automate:

• I noticed fairly just a few reviewers point out that constructing complicated workflows can turn out to be difficult and unintuitive with out deeper coaching.
• A number of customers flagged error messages as being unclear, which made troubleshooting and debugging tougher than it wanted to be. 

What G2 customers dislike about Microsoft Energy Automate:

“Error checking/validating can take awhile, and the AI error verify shouldn’t be fairly there but.” 

– Microsoft Energy Automate Assessment, Jonathan C. 

One factor grew to become actually clear to me as I dug into consumer suggestions about IBM Robotic Course of Automation (RPA) – this platform places a number of weight behind AI-driven automation. Customers persistently talked about how IBM’s cognitive capabilities elevate it past simply easy activity automation, letting companies faucet into smarter, extra adaptive workflows.

What I dislike about IBM Robotic Course of Automation: 

• The preliminary set is time consuming and costing appears on higher facet compared to different related sort of instrument in market. 
• Some customers flagged increased prices, particularly when scaling up or layering in cognitive/AI options. 

What G2 customers dislike about IBM Robotic Course of Automation: 

“The instrument might facilitate some notifications/views in a extra sensible approach (e.g., validation capabilities even when there may be an error, the instrument permits the stream to proceed as a substitute of alerting or blocking the continuation of the method). It might enhance visualization via logs for higher troubleshooting.” 

– IBM Robotic Course of Automation Assessment, Ilson B. 

Studying via consumer suggestions on SS&C Blue Prism Clever Automation Platform gave me a very clear sense of the place this platform shines.

One factor that got here via loud and clear is that automation is the place Blue Prism actually delivers. From the opinions I evaluated, customers persistently highlighted how dependable the platform is for dealing with monotonous, rule-based duties at scale. It’s the sort of instrument that thrives in environments the place constant, predictable automation is essential.

Safety is one other main plus level. A number of customers shared that Blue Prism’s safety mannequin gave them peace of thoughts, particularly when automating delicate enterprise processes. Alongside that, variety of opinions identified the platform’s scalability. Blue Prism can assist actually giant and sophisticated automation environments with out a lot bother.

It has a user-friendly interface, significantly relating to monitoring bots via the Management Room. Blue Prism does job giving groups clear visibility into bot efficiency and scheduling actions.

Value might be sort of excessive relying on the scale of your online business. Blue Prism’s licensing and operational prices are on the upper facet, particularly in comparison with some newer, cloud-native RPA platforms.

There might be fairly a studying curve. Regardless that the platform is user-friendly for monitoring and primary operations, establishing superior automations and mastering the complete vary of capabilities requires time funding.

Establishing and managing scheduled duties within the Management Room generally felt unintuitive.

SS&C Blue Prism appears like an ideal alternative for organizations that worth safety, scalability, and management relating to automation. It’s the sort of platform that rewards methodical planning and cautious setup, providing highly effective capabilities when you get previous the preliminary ramp-up.

What I dislike about SS&C Blue Prism Clever Automation Platform: 

• With regards to arrange for the massive and AI pushed initiatives , arrange & integration is slightly complicated. A number of customers flagged integration complexity, saying connecting to third-party programs typically required important technical effort.
• I got here throughout a number of opinions that identified a steep studying curve when establishing extra superior automation.

What G2 customers dislike about SS&C Blue Prism Clever Automation Platform:

“One of many hardest issues for me concerning the SS&C Blue Prism Clever Automation Platform is establishing—it may be very tough, particularly when you’re new to this product. Plus, it takes time to be taught all of the options, particularly when you don’t already know issues like RPA.

– SS&C Blue Prism Clever Automation Platform Assessment, Mudit B. 

Constructing higher workflows isn’t nearly saving time, it’s about giving groups extra room to innovate. That’s the place SAP Construct Course of Automation is available in.

It’s clear this instrument was designed with effectivity and accessibility in thoughts. Customers persistently highlighted how the user-friendly interface and low-code setting make it straightforward for enterprise groups, not simply IT, to begin constructing automations rapidly.

One factor that stood out was the keenness round pre-built workflows and templates. As a substitute of beginning each course of from scratch, customers shared how a lot they appreciated having ready-to-go choices that may very well be personalized to suit particular wants. It is a main time-saver, particularly for groups seeking to automate quick with out heavy technical work upfront.

Integration with the broader SAP ecosystem appears like a pure match when you’re already operating different SAP merchandise, serving to streamline every part from approvals to operational workflows below one roof.

Customers additionally talked about the credibility of the platform’s automations, particularly for time-consuming, repetitive duties. Realizing {that a} dependable SAP system is dealing with background operations appears to convey a number of peace of thoughts to groups.

Nonetheless, SAP’s licensing mannequin might add up, particularly for smaller automation initiatives. There have been additionally occasional feedback about velocity points, significantly when coping with bigger or extra complicated workflows.

From what customers shared, SAP Construct Course of Automation is a brilliant alternative for firms already deeply invested in SAP and on the lookout for a quick, user-friendly strategy to automate key processes. The pre-built workflows, low-code setting, and tight SAP integration stand out as main strengths.

Simply be able to plan for licensing prices when you’re increasing your automation footprint.

What I dislike about SAP Construct Course of Automation:

• A number of customers flagged that the fee can add up, significantly for organizations simply beginning to scale their automation efforts.
•  There’s not a lot to dislike, however a few customers said they need it was extra user-friendly. 

What G2 customers dislike about SAP Construct Course of Automation: 

“The velocity and responsiveness of the instrument might be improved slightly. UI must be intuitive.” 

– SAP Construct Course of Automation Assessment, Sandeep P. 

Discover enterprise course of administration (BPM) software program to learn the way groups align automation with technique and scale operations past task-based workflows.