When you’re seeking to construct no-code or low-code automation, you could have stumbled upon Make and Zapier. Each are fashionable in our Integration Platform as a Service (iPaaS) class, and whereas they could appear related at first look, they serve barely totally different person wants.
Choosing the proper software issues as a result of it immediately impacts how effectively your crew can automate duties, scale workflows, and combine the instruments you already depend on. A mismatch in platform capabilities can imply wasted time, greater prices, or pointless complexity.
I’ve in contrast Make vs. Zapier intimately based mostly on totally different necessities, like person interface, flexibility, integrations, performance, and pricing.
The fitting selection relies on what you worth most. In my evaluation, I discovered Make to be a most well-liked selection to be used instances involving sophisticated workflows. Zapier is extra appropriate to be used instances that want general-purpose automation.
Make vs. Zapier: At a look
Right here’s a fast comparability of the favored iPaaS software program:
| Function | Make | Zapier |
| G2 score | 4.7/5 | 4.5/5 |
| Finest for | Energy customers and complicated workflows | Rookies and general-purpose automation |
| Person interface (UI) and adaptability | Visible drag-and-drop canvas (very versatile) | Step-by-step type builder (less complicated) |
| Integrations | ~2,400+ apps, with deeper API assist | 7,000+ apps |
| Automation capabilities | Superior options like limitless steps/branches and knowledge dealing with | Easy automations with mounted step limits |
| Pricing | Free, as much as 1,000 ops/month. The pricing begins from $9/month for 10,000 ops | Free for 100 duties/month. The pricing begins from $19.99/month (multistep) |
Notice: The small print right here replicate essentially the most present capabilities as of Might 2025. Each Make and Zapier proceed to evolve quickly, so options and pricing could change over time.
Earlier than we discover Make and Zapier, let’s rapidly evaluate the variations and similarities between the 2 instruments.
Make vs. Zapier: What’s totally different?
Right here’s an summary of the important thing variations between the 2 software program.
- Integration rely and depth: Zapier connects to way more apps — over 7,000 and counting. Whereas Make lists round 2,400, it affords many extra actions per app, for instance, 84 actions for Xero vs. 25 in Zapier.
- Workflow builder fashion: Zapier makes use of a linear, form-based builder with dropdowns and a step-by-step wizard, which makes it nice for novices. Make affords a visible drag-and-drop canvas. In observe, I discovered Zapier’s interface less complicated to begin with, whereas Make’s canvas felt extra pure and versatile as soon as I discovered it.
- Automation complexity: Make handles complicated eventualities with limitless steps, routes, or branches, and highly effective knowledge instruments like arrays, JSON parsing, and so forth. Zapier automation (Zaps) is usually extra easy: They’re simple to construct however have mounted limits, e.g., a most of 100 steps, and fewer built-in knowledge instruments.
- Pricing mannequin: Zapier expenses by duties, the place every app motion is a activity on tiered plans, and now even affords pay-per-task billing. Make expenses by operations, i.e., every module run. In my assessments, Make’s paid plans give way more operations for the value — for instance, $9/mo for 10,000 operations vs. $19.99 for simply 750 Zapier duties. Make may be less expensive at scale, although the billing math may be complicated.
Make vs. Zapier: What’s related?
Each Make and Zapier ship options to create, take a look at, and deploy automations with flexibility. There are a number of similarities you may’t miss, for instance:
- Visible editors are intuitive, with ample pre-built templates that assist new customers get began. Neither software requires code to design fundamental automation for duties.
- Free tier choices is obtainable in each plans, with a paid plan for rising utilization. Make facilitates 1000 operations whereas Zapier caters to 100 duties within the free model.
- Person base for each iPaaS software program is equally sturdy and numerous. They cater to a spread of customers, from solo entrepreneurs to enterprise groups. The 2 software program have a superb quantity of documentation, tutorials, and communities that customers can faucet for assist.
How I in contrast Make and Zapier: My analysis standards
First, I checked out ease of use. This meant seeing how easy the interface and setup felt for somebody new and how briskly I might construct a fundamental automation. Components like interface design, navigation, the supply of templates, tooltips, and onboarding guides helped tip the dimensions.
For my workflows, integrations, and most significantly, the depth of integrations was important. The depth of integration represents the supply of actions that I can carry out by means of the mixing. For this, I examined how every platform handles app performance and whether or not there have been limitations or workarounds wanted.
I additionally thought of assist and group, and skimmed by means of every platform’s assist heart, boards, and assist choices. This helped me see the supply of self-service by means of the platform’s data base.
For any shopping for course of, pricing transparency was an enormous issue. I verified that in my take a look at and in contrast each choices to find out their cost-effectiveness.
Make vs. Zapier: How they really carried out in my assessments
Let’s discuss efficiency. I examined Make and Zapier to see what they do nicely and the place they fall quick. Right here’s what I discovered.
Person interface and adaptability
In observe, utilizing every software highlighted their trade-offs. Zapier’s UI felt intuitive. It walks you thru triggers and actions with clear kinds. The platform was pretty easy to make use of and navigate, and Zapier Copilot even supplied related recommendations to help.
The platform permits the creation of Zaps with easy recommendations. After I was simply beginning, I might create a easy “if electronic mail then alert me” workflow in minutes and not using a tutorial.
However, Make’s UI is a canvas of modules you drag and join. At first, it felt overwhelming, however quickly I appreciated having the ability to visually lay out a number of branches and see knowledge circulate between steps.
For complicated flows, Make’s editor gave me far more management. I might add routers, loops, and knowledge transformations on the fly. I’d say Zapier wins if simplicity is your purpose, however Make pulls forward on flexibility.
As an influence person, I gave a slight edge to Make due to that flexibility and visible readability.
Winner: Make
App integrations
After I in contrast integrations, the numbers instructed one story: Zapier has extra apps. In testing, each app I wished, for instance, Salesforce, Mailchimp, Google Analytics, and so forth., was on Zapier.
Just a few instruments I persistently use didn’t have a Make integration in any respect, so I needed to skip them or use a generic webhook as a workaround. What’s extra, Zapier has an AI apps part with 250+ integrations, which Make lacks.
The depth of Make’s integrations was spectacular. For instance, Make lets me pull detailed bill knowledge from Xero with a number of fields, whereas Zapier solely has elementary bill triggers.
Ultimately, if app availability is your precedence, Zapier wins since its library is so clearly dominated by dimension and fast connectors.
Winner: Zapier
Automation capabilities
To check performance, I constructed actual workflows of accelerating complexity. Easy duties, like posting type responses to a Slack channel, had been simple on each. For extra complicated wants like knowledge parsing, loops, and multi-branch logic, Make supplied higher assist. For instance, I created a situation in Make that collected knowledge from a number of sources, processed it with filters and array features, after which uploaded a formatted report, all with out writing code.
Strive doing that on a fundamental Zapier plan, and also you hit limits. Zapier capped my steps, and I needed to break the method into separate Zaps.
I additionally examined conditional branching on both. Make let me splinter one workflow into many routes with out restrict, whereas Zapier compelled me into its “Paths” function, which is extra inflexible.
General, Make dealt with my complicated assessments extra gracefully with limitless steps and built-in knowledge instruments. Zapier was dependable, however much less expressive.
Winner: Make
Pricing
Pricing was an eye-opener. I took two actual use instances: a small mission with a number of hundred duties per 30 days and a bigger mission with tens of hundreds of duties. Zapier’s free tier (100 duties) was limiting for the small mission. I wanted a paid plan at $19.99/mo to get extra duties. Make supplied 1,000 free ops; even its least expensive $9/mo plan gave 10,000 ops.
For the bigger mission, Zapier’s $19.99 plan solely lined 2,000 duties, plus overage charges, whereas Make’s $16 or $29 plans lined 10,000 ops every. It gave me way more headroom. I did the mathematics: Zapier was roughly $0.026 per activity on their starter plan, whereas Make was about $0.0009 per operation. Nevertheless, Zapier’s newer “pay-per-task” billing permits you to add additional duties on demand, simplifying budgeting for fluctuating utilization.
Briefly, Make was way more cost-efficient for my take a look at eventualities. The one warning is that Make’s operations can deplete rapidly in the event you design very large eventualities; I had to concentrate to that. Nonetheless, for many customers on a finances, Make gained the day.
Winner: Make
Right here’s a desk displaying the winner by way of totally different iPaaS software program options:
| Function | Winner | Why it gained |
| Person interface and adaptability | Make 🏆 | Visible canvas permits drag-and-drop workflows vs Zapier’s kinds. It gave extra inventive management. |
| App integrations | Zapier 🏆 | Zapier has an enormous library of apps. It affords greater than 7,000 apps. Conversely, Make affords near 2400 apps. |
| Automation capabilities | Make 🏆 | I obtained limitless steps/branches and knowledge instruments in Make. Conversely, Zapier had mounted limits. |
| Pricing | Make 🏆 | Less expensive per motion. Make expenses 10k ops for $9. It’s good to pay far more in Zapier’s case. |
Key insights on Make vs. Zapier from G2 knowledge
I seemed into G2’s evaluate knowledge to search out strengths and adoption patterns for Make and Zapier. Right here’s what stands out:
Satisfaction scores
- Make has an honest ease of use (88%), ease of setup (85%), and ease of doing enterprise (94%) scores.
- Zapier excels in ease of use (89%), ease of setup (88%), and ease of doing enterprise(90%).
Industries represented
- Make dominates advertising and promoting, pc software program, IT providers, monetary providers, and accounting.
- Zapier has a powerful presence in advertising and promoting, pc software program, IT providers, the web, and monetary providers.
Highest-rated options
- Make excels in pre-built connectors (94%), real-time integration (92%), and circulate designer (92%).
- Zapier stands out for flow-designer (95%), pre-built connectors (95%), and knowledge integration (94%).
Lowest-rated options
- Make struggles with large knowledge processing (79%), digital knowledge interchange (EDI) (79%), and useful resource definition (83%).
- Zapier struggles with utility programming interface (API) administration (88%), digital knowledge interchange (EDI) (88%), and managed file switch (88%).
Regularly requested questions on Make vs. Zapier from G2 knowledge
1. What’s the key distinction between Make and Zapier pricing?
The core distinction is how they rely utilization. Zapier expenses per activity and sells plans based mostly on activity quotas. Make expenses per operation, the place every module run or knowledge motion counts. Due to this, Make’s plans embody way more operations for the value. For instance, a fundamental Zapier plan may be $19.99/month for two,000 duties, whereas Make affords 10,000 operations for $9/month.
2. Would you like Make or Zapier for scalability?
For prime-volume scaling, I favor Make due to its price effectivity. It affords extra operations on its paid plans and even permits annual rollover of unused ops. Make additionally properly helps concurrent situation runs, serving to scale complicated tasks.
Zapier scales nicely on enterprise plans with limitless customers and utilization. However it may get costly, the place every additional 1,000 duties provides to the invoice. When you want enterprise-level admin controls, safety (like single sign-on, and so forth.), and limitless customers, Zapier’s higher-tier plans could be a sensible choice.
3. Which platform is extra appropriate for a newbie: Make or Zapier?
Zapier is usually higher for novices. Its step-by-step interface and plentiful tutorials make it very approachable. In my trials, I might create easy automations with out studying documentation. Make, with its drag-and-drop choices, has a steeper studying curve.
4. What could be a surefire dealbreaker when selecting between Make or Zapier?
The most important dealbreakers are normally integrations and particular function wants. If one platform doesn’t assist an app or motion you want, that forces your hand. For instance, in my comparability, Zapier had all 7,000+ main apps whereas Make was lacking a number of area of interest instruments I take advantage of.
Make vs. Zapier: The ultimate verdict
In the end, Zapier and Make are each strong automation platforms, however they cater to barely totally different wants. For somebody new to automation or with easy duties, I’d lean towards Zapier. Its interface is straightforward, and its large app library means you’ll virtually actually discover any software you want.
I might suggest Make when you’ve got complicated workflows, technical necessities like dealing with knowledge arrays or calling APIs, or a decent finances at scale. Its power-user options and decrease price per operation had been decisive in my assessments.
Lastly, your determination might be based mostly on what issues most to you. When you want fast and straightforward automation and broad compatibility, go together with Zapier. Strive Make in the event you want deep customization and need to squeeze essentially the most out of your greenback. Each instruments are strong, so that you’ll have the ability to automate duties both method. Decide the one which matches your priorities.
Discover different Zapier options and Make options on your iPaaS wants.
