Frontdoor, the dad or mum firm of American House Protect (AHS), has spent over 50 years serving to owners preserve their most precious asset—their houses. With almost 2 million members and over 16,000 pre-qualified contractors, the corporate handles round 4 million service requests per yr They provide a seamless expertise via their app and superior Streem expertise.
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Job Overview
Title: Contact Middle Affiliate – Authorizations Agent
Position: You’ll decide contract protection, authorize residence repairs or equipment replacements, deal with pricing negotiations with contractors, and inform prospects about any non-covered claims. You’ll additionally guarantee correct follow-up on every case.
Location: Distant (U.S.)
Pay: $16.00–$17.00/hr (varies by abilities & location)
Kind: Full-time
Scheduling: Two shift choices accessible (Central Time proven):
- Tue–Fri: 12:30 pm – 9:00 pm CST
Sat: 11:30 am – 8:00 pm CST
Mon–Thu: 12:30 pm – 9:00 pm CST
Solar: 10:30 am – 7:00 pm CST
Shifts might alter based mostly on enterprise wants.
What You’ll Do
- Overview service contracts and decide eligibility
- Negotiate pricing with contractors
- Talk non-covered declare particulars to members
- Conduct follow-ups to make sure buyer satisfaction
{Qualifications}
Required:
- Highschool diploma or GED (or equal expertise)
- 1–3 years in customer support or associated coaching
- Contract studying abilities, battle decision, negotiation
- Sturdy consideration to element and multitasking skill
- Familiarity with Microsoft Phrase, Excel, Outlook
- Dependable web (≥4.6 Mbps up/down)
Advantages
- Aggressive base pay with potential incentives
- Full advantages: medical, dental, imaginative and prescient, life, incapacity
- Weight-loss & smoking-cessation packages
- 401(ok) match and worker inventory buy program
The right way to Apply
Keen to affix an organization that’s remodeling residence upkeep? Apply now for Frontdoor’s Contact Middle Affiliate – Authorizations Agent place and assist owners take assured care of their houses—one name at a time.
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