At Conduent, our mission is pushed by the dedication of our individuals. We offer essential companies and options for Fortune 100 firms and over 500 authorities businesses—making a distinction within the lives of hundreds of thousands on daily basis. Right here, your individuality is valued, your voice is heard, and your work actually issues.As a Distant Name Middle Consultant, you’ll be a part of a collaborative group targeted on delivering significant assist to clients. You’ll help with inquiries associated to Supplemental advantages, utilizing your communication abilities and empathy to offer useful, correct options. In the event you love serving to individuals and are desirous to develop, this could possibly be an ideal match—even in the event you’re new to customer support.
What We Provide:
- Pay: $16.32 per hour
- Work from House: 100% distant place
- Well being Advantages: Medical, dental, and imaginative and prescient protection beginning in your first day
- Paid Time Off: Begins accruing after 6 months of employment
- Coaching: Should attend and full a 3-week digital coaching course (no absences allowed), adopted by 2 weeks of on-the-job assist (“nesting”)
What You’ll Do:
- Deal with 30–40 buyer calls every day
- Navigate 12–13 techniques whereas offering efficient assist
- Preserve professionalism and problem-solving focus in a fast-paced setting
- Guarantee buyer satisfaction by delivering thorough and compassionate help
Necessities:
- Excessive-speed web connection
- Means to cross a typing and customer support evaluation
- Highschool diploma, GED, or faculty diploma
- Sturdy communication, multitasking, and problem-solving abilities
- Availability to work weekends and versatile shifts (24/7 operation)
- Should cross a background test (training and work historical past verification required)
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