Early final 12 months, sellers witnessed Amazon formally discontinuing its Amazon electronic mail advertising characteristic as a part of the removing of Handle Your Buyer Engagement (MYCE).
This characteristic enabled brand-registered Amazon sellers to electronic mail Amazon retailer followers product launch-related bulletins, gross sales and affords, product spotlights, vacation/seasonal promotions, and promotional content material.
If you happen to, as an Amazon vendor, relied on MYCE’s Amazon electronic mail advertising characteristic, you probably felt the sting of shedding a direct line of communication together with your most engaged Amazon prospects.
However fret not. Right here’s the excellent news.
Whereas MYCE’s direct Amazon electronic mail advertising capabilities are suspended, you’ll be able to construct an Amazon electronic mail record externally utilizing social media or sign-up kinds in your DTC retailer to nurture buyer relationships, drive repeat purchases, and construct model loyalty. What you want to do now could be discover Amazon electronic mail advertising options that can serve the identical function.
Most significantly, these Amazon electronic mail advertising options are far more practical than counting on Amazon’s native instruments to construct an electronic mail record. One of the best half? You might have full management over how you utilize the Amazon electronic mail advertising options. For instance, if you happen to launch a brand new product, you’ll be able to immediately direct your subscribers to the itemizing, giving it the preliminary traction it wants.
Let’s dive into how Amazon electronic mail advertising options work, easy methods to use them to take advantage of, and the way genuine manufacturers thrive utilizing these ways.
Sensible use of insert playing cards (With out violating Amazon’s phrases)
Whereas Amazon Vendor Central instruments comparable to Model Tailor-made Promotions and Model Buyer Evaluations supply on-platform methods to re-engage consumers, some sellers additionally discover bodily playing cards inside the bundle to encourage off-platform engagement and primarily gather emails.
This implies redirecting them to touchdown pages to encourage signups as a part of their Amazon vendor electronic mail advertising. In spite of everything, we purpose to ascertain strains of communication with the shoppers.
However beware. This Amazon electronic mail advertising technique substitute or Amazon electronic mail advertising options comes with strict compliance necessities from Amazon’s aspect.
Complying with Amazon’s Phrases of Service is essential when inserting playing cards into your packaging. Amazon prohibits messaging encouraging prospects to depart the platform and make future purchases.
Even when Amazon electronic mail advertising is out of attain and also you wish to take advantage of your Amazon electronic mail advertising options, there is no such thing as a manner you’ll be able to add messages that direct them to exterior web sites for reductions or gather private info. By this, we imply you’ll be able to’t ask them to “Enroll on our official web site for a 20% low cost”.
Moreover, insert playing cards (as part of your Amazon electronic mail advertising options) should not ask for or incentivize product opinions, particularly optimistic ones, as that is thought of manipulation. To make Amazon enterprise electronic mail advertising substitute methods simple for you, right here’s an inventory of what Amazon prohibits in insert card messages:
- Don’t ask immediately for optimistic opinions to beat the absence of Amazon electronic mail advertising.
- Don’t supply reductions, freebies, refunds, or any form of incentive in alternate for opinions.
- Don’t ship messages with a direct intention to make folks buy out of your web site as a substitute of Amazon.
- Don’t blatantly write a message asking for private knowledge (emails, telephone numbers) like “Join our electronic mail record” in your Amazon electronic mail advertising options.
That being stated, not all insert playing cards are off-limits.

What’s allowed as insert card content material for the Amazon packaging?
Amazon permits insert playing cards in the event that they improve the product expertise with out manipulating opinions or making an attempt to take enterprise off-platform.
The technique in your Amazon electronic mail advertising options have to be delicate. As a substitute of blatantly siphoning the group, you’ll be able to invite them to your model’s web site and counsel they voluntarily join advertising communications. It’s acceptable to incorporate:
- A thank-you notice for a profitable buy.
- Directions, consumer pointers, useful product utilization ideas, or movies to assist them have a greater expertise with the product.
- A QR code linking to a tutorial video, set up assist, or product registration for guarantee
- An invite to contact buyer help (particularly relating to setup or troubleshooting)
- A hyperlink to a touchdown web page that gives free worth (like an eBook or bonus content material) the place customers could voluntarily decide in to enter your electronic mail record.
Some of these communication, as part of your Amazon electronic mail advertising different, enhance product satisfaction, scale back the probabilities of return, and reveal good buyer care, all issues Amazon desires to encourage.
If you happen to purpose to develop an electronic mail record and perform advertising communications akin to what Amazon electronic mail advertising companies present, information prospects to a impartial touchdown web page (with out breaking Amazon’s phrases and circumstances) that gives one thing genuinely helpful, like a product handbook, bonus content material, and so forth.
As soon as there, allow them to voluntarily decide in to obtain extra useful content material. That could be a golden probability for Amazon sellers to gather electronic mail IDs so as to add to the e-mail record.
If you would like your Amazon electronic mail advertising options to work in your favour, keep in mind to remain compliant with the insurance policies to guard your vendor privileges.
Embody insert playing cards that say one thing like:
“Scan the QR code to join a free PDF information on easy methods to use this product.”
“Scan the QR code to say your 10% loyalty reward in your subsequent buy. ”
“Scan the QR code to affix our VIP group for unique ideas and content material.”
These messages in your Amazon electronic mail advertising different insert card could differ, however all the time be one thing to induce customers to join the e-mail record, voluntarily, after all. And it appears to be like like this.


If properly executed, insert playing cards bridge Amazon and your owned viewers. And whereas it’s not conventional Amazon electronic mail advertising, it’s a compliant, value-first technique that earns belief and long-term loyalty.
Word: You possibly can create a QR code utilizing platforms like Uniqode, QR.io, or QR Code Monkey to start out off with.
Construct an Amazon electronic mail record together with your DTC website to interchange Amazon electronic mail advertising
Electronic mail advertising turns into a good sport as soon as sellers drive Amazon prospects to their model’s web sites by compliant insert playing cards, natural social media, or retargeting adverts.
(we’ve talked about easy methods to retarget adverts within the following sections.)
Now, when electronic mail advertising for Amazon sellers requires third-party platforms like Klaviyo, Mailchimp, and Omnisend, the limelight is on these companies that may automate electronic mail communication from the collected contacts.
You then incorporate these instruments inside your Amazon electronic mail advertising options, can help you ship customized electronic mail flows that increase conversions, enhance buyer lifetime worth (CLV), and maintain your model beneath their radar. If you happen to purpose to construct a substitute for Amazon vendor electronic mail advertising, you’re on the proper place.
Let’s break down how these platforms can replicate and even surpass what Amazon’s discontinued electronic mail characteristic supplied, and what the fitting manner to make use of them is.
DTC electronic mail automation instruments permit for full possession of buyer relationships. You get:
- Full management over messaging and content material
- Viewers segmentation at its finest
- Superior knowledge insights on open charges, click on charges, and ROI
And most significantly, you personal the record made out of the Amazon electronic mail advertising options.
Meaning even when your Amazon account faces a difficulty, your direct relationship together with your consumers stays intact.
Acquire buyer knowledge by encouraging prospects to voluntarily decide out of Amazon whereas complying with Amazon’s insurance policies.
Steps to construct your electronic mail record as an alternative choice to Amazon electronic mail advertising
- Create a compelling lead magnet utilizing Amazon electronic mail advertising options.
Supply useful content material, comparable to an eBook, video, or unique low cost code, in alternate for the shopper’s electronic mail deal with. There, you’ve gotten it. You’re one step nearer to your potential/ present prospects, even within the absence of the Amazon electronic mail advertising service.
- Use popups and signup kinds as part of your Amazon electronic mail advertising options.
Implement popups and embedded kinds in your touchdown web page to gather electronic mail addresses. Guarantee they’re user-friendly, non-intrusive, and consented. As part of your Amazon electronic mail advertising options, these kinds and pop-ups should comprise a line like “Sure, I wish to obtain textual content updates and unique affords from [Your Brand],” together with a verify field.
Word: Electronic mail automation instruments work solely if you ethically and strategically gather emails from Amazon. Insert playing cards, value-driven packaging, and retargeting are probably the most scalable methods to do use Amazon electronic mail advertising options, with out breaking the principles.
Actually! Right here’s the optimized weblog phase that includes your requested key phrases naturally, whereas retaining the inventive and fascinating tone:
However what occurs within the background?
As soon as they hit “Submit,” a number of magical issues occur (if you happen to’ve set it up proper). Their electronic mail is securely saved in your electronic mail platform (like Mailchimp, Klaviyo, or ConvertKit) and tagged primarily based on which product or marketing campaign they got here from. This helps you personalize future messages.
For instance, utilizing Klaviyo’s automation instruments, you’ll be able to arrange a circulate that sends:
- Electronic mail 1: “Thanks for becoming a member of! Right here’s your setup information.”
- Electronic mail 2 (2 days later): “Professional tricks to get probably the most out of your product.”
- Electronic mail 3 (5 days later): “Be part of our insider membership and get 10% off your subsequent merchandise.”
Every electronic mail builds belief, provides worth, and deepens the shopper’s connection together with your model, which is much past what a post-purchase expertise on Amazon might do.


Packaging, a contact amassing pathway: Amazon electronic mail advertising substitute
Your packaging does extra than simply defending your product, it’s one of many smartest methods to gather electronic mail contacts of your transformed prospects as an Amazon electronic mail advertising technique substitute. Your buyer is already satisfied, engaged, and virtually holding your model of their palms. Though it is rather much like card inserts, it relieves you from overthinking that goes into the content material of it.
Thus, it’s the right second to ask, “Need 10% off your subsequent order? We acquired you.” or “Register in your guarantee perks. Scan the code to start.” And identical to that, you’re not simply making a sale, you’re laying a basis to remain in contact with them. It’s the way forward for electronic mail advertising for Amazon sellers now that MYCE has revoked its Amazon electronic mail advertising characteristic.
This easy tactic feeds immediately into your Amazon vendor electronic mail advertising funnel. When prospects scan the code, they’re taken to a mobile-optimized touchdown web page. Ideally, built-in together with your CRM and tailor-made to your Amazon enterprise electronic mail advertising circulate.
No one offers their electronic mail away for nothing. So give a purpose properly sufficient in your viewers to adore it. So to observe the most effective use of Amazon electronic mail advertising options, supply them entry into giveaways, reductions on future purchases, guarantee or unique improve perks, and so forth.
Make signups easy. Simply ask for the title and electronic mail. Keep away from multi-step kinds. This frictionless opt-in units the stage for “off Amazon electronic mail advertising methods” to shine.
Keep tuned as a result of within the subsequent phase, we’ll dive deep into easy methods to combine these collected emails together with your CRM instruments, automation workflows, and Amazon electronic mail advertising options tricks to maintain the dialog (and conversions) going sturdy.
Creating a multi-channel engagement technique to beat the absence of Amazon electronic mail advertising
Counting on a single communication channel is letting alternatives slip by your fingers. How? Allow us to clarify.
Platforms like Amazon are tightening the principles round how sellers talk with consumers. That’s the place a multi-channel engagement technique is available in as a result of sellers or model house owners should use each touchpoint potential to maximise engagement.
You create higher alternatives to construct loyalty, belief, and long-term model consciousness by assembly your prospects the place they’re. Communication could be the most effective different to Amazon electronic mail advertising technique.
Right here’s how one can diversify and strengthen your buyer relationships utilizing social media channels as an alternative choice to Amazon electronic mail advertising:
Social media
Your prospects are already spending hours on platforms comparable to Instagram, Fb, and TikTok. Why not be part of their scroll? Social media permits you to join together with your viewers extra relaxed and personally.
Use tales and reels to indicate up on their feed with out being pushy. Have interaction over feedback and DMs. Your product could evoke curiosity in lots of. At this level, you’ll be able to gather electronic mail IDs of lukewarm leads and direct them to join possibly a freebie on their subsequent buy. How? Let’s study from a consumer’s model as they used their social media presence to beat the absence of the Amazon electronic mail advertising characteristic.
The haircare model used Instagram to get the phrase out relating to a secret low cost coupon they’re distributing. When folks discover the submit and click on on the CTA button, they’re redirected to a website the place there’s a gamified part, say a spinning wheel.
They used the “Spin the Wheel” plugin, or you should use any widget that’s built-in together with your electronic mail advertising software program. They spin the wheel, land a customized coupon, and once they declare the coupon, the system asks for an electronic mail ID to which it’s despatched. And voila! That’s how one can get in contact with prospects.
Choices for utilizing this characteristic could embrace Wheelio (Shopify), OptinMonster, Privy, Tada or Gleam.io. You possibly can arrange the prize segments (e.g., they did a 7% OFF, 10% OFF, 15% OFF, and Free Transport).
The e-mail ID entered is built-in together with your CRM or electronic mail advertising software, comparable to Klaviyo, Mailchimp, ConvertKit, ActiveCampaign, and so forth. You may also use Sync with Fb Pixel or Meta Occasions Supervisor to retarget spinners who didn’t convert.
The right way to take advantage of your electronic mail advertising record (collected outdoors Amazon)
Now that you’ve the e-mail ids, utilizing the Amazon electronic mail advertising options, you’re heading in the right direction. You possibly can phase your viewers primarily based on the product they purchased or which QR code they scanned in from. Your electronic mail platform can let you know:
- Who opened your emails
- Who clicked
- Who’s most engaged
- Who’s prepared for an upsell or cross-sell
This knowledge offers you actual perception into buyer conduct in comparison with Amazon, which by no means shares such knowledge with sellers. Extra importantly, it helps you construct your personal viewers. You possibly can even sync your electronic mail record to Meta or Google Advertisements and run retargeting campaigns to those prospects.
Summing up, right here’s what you’ll must put this technique into motion:
Objective | Instruments | Motion |
---|---|---|
QR code creation | Uniqode, QR.io, QR Code Monkey | Generate scannable QR codes that hyperlink to a separate touchdown web page. |
Touchdown web page builder | Unbounce, ConvertKit, Mailchimp | Acquire emails in a mobile-friendly method |
Electronic mail advertising platform | Klaviyo, Mailchimp, ConvertKit | Shops, types, automates, and manages buyer emails. Offers in-depth insights. |
Automation/CRM | Zapier, ActiveCampaign, Shopify Flows | Automate tagging, segmentation, and follow-ups. |
Whereas Amazon’s MYCE software gave you entry to previous consumers, creating a method together with Amazon electronic mail advertising options, with emails collected outdoors of Vendor Central’s options, offers you the autonomy, drives repeat gross sales to your DTC retailer. This creates a model expertise that Amazon can’t intrude with.
And most significantly, you’re doing it ethically, with full buyer consent, whereas delivering actual worth. However if you sync these emails to Meta (Fb & Instagram) or Google Advertisements, you unlock a wholly new stage of buyer concentrating on, each for re-engagement and buyer acquisition.
Let’s break it down step-by-step:
What does “syncing emails to advert platforms” imply?
When somebody opts into your electronic mail record (by way of your QR-code touchdown web page), their electronic mail deal with is saved in your electronic mail platform— like Klaviyo, Mailchimp, or ConvertKit.
By syncing that record to advert platforms (Meta or Google), you’re doing two issues:
- Importing these emails as a “customized viewers” so you’ll be able to run adverts on to them.
- Utilizing that viewers to create “lookalike audiences” — discovering new folks with related traits to your consumers.
That is the bridge between electronic mail assortment and advert efficiency. It lets your packaging do far more than simply drive retention — it feeds the highest of your funnel too.
The right way to arrange the sync?
Choice 1: Direct integrations (Beneficial for Klaviyo & Mailchimp customers)
Platforms like Klaviyo and Mailchimp have native integrations with Meta and Google.
Choice 2: Zapier automations (Extra Versatile, Nice for DIY Instruments)
If you would like extra management, you should use Zapier to automate syncing. Zapier acts like glue between platforms. Right here’s a typical automation (Zap):
- Set off: New subscriber added to a Google Sheet, Typeform, or customized touchdown web page.
- Motion: Add that subscriber to a Fb Customized Viewers.
What are you able to do with synced electronic mail audiences?
Listed here are two high-impact use instances:
1. Run retargeting adverts to prospects who opted to join it
Retargeting adverts are very best to maintain your model top-of-mind and drive repeat purchases. For instance, “Thanks for purchasing. Get 15% off your subsequent order!”, “New equipment simply dropped in your final buy” or “Need assist establishing your merchandise? Watch our 2-min information”.
By displaying these adverts to individuals who already opted in, you not solely spend much less, however in a manner immediately impression the conversion charges, as you’re hitting the smooth floor.
You possibly can
- Add your buyer electronic mail record to create customized audiences and serve up pleasant follow-ups utilizing Fb & Instagram adverts like “15% off your subsequent order.”
- Run Google Advertisements utilizing Google’s Buyer Match to add opted-in buyer knowledge and retarget by show banners or brief YouTube movies.
- TikTok isn’t only for discovery; it’s highly effective for retargeting too. So use TikTok Advertisements. Add your electronic mail record or use TikTok Pixel knowledge to re-engage previous consumers with punchy, entertaining movies.
- Electronic mail is probably the most cost-effective solution to retarget. You possibly can create automated flows primarily based on when and what somebody purchased. Attempt sending reorder nudges (like, “Working low?”) or unique loyalty rewards. It’s direct, customized, and infrequently the best changing channel.
Word: to make the most effective use of your Amazon electronic mail advertising options, phase your advert viewers by product sort or buy date to make your messaging hyper-relevant.
2. Create lookalike audiences for acquisition campaigns as part of your Amazon electronic mail advertising options
Discover new prospects who behave like your present consumers to fulfill new potential prospects.
To let you know the way it works as a greater different to Amazon electronic mail advertising, Meta or Google analyzes your uploaded electronic mail record, from which it finds frequent patterns in conduct, demographics, pursuits, and so forth. of consumers.
Then it creates a “lookalike” viewers who’re new customers with frequent looking traits. So on the finish of the day, you’re not guessing who to focus on, you’re utilizing purchaser knowledge legitimately that helps you scale by acquiring higher-quality leads.
Remaining ideas
In a world of noisy inboxes and fleeting consideration spans, Amazon electronic mail advertising can set your model aside when paired with progressive SMS methods and a powerful DTC presence. Creating a method utilizing Amazon electronic mail advertising options is not only about promoting extra; it’s about constructing a model that prospects return to.
Electronic mail advertising for Amazon sellers was once one of the vital useful property, however now, by integrating social media, packaging inserts, and value-driven messaging, you’re not solely selling your DTC website, you’re making a buyer expertise that outlives any single promoting platform.
Extra Readings:
What’s Amazon Phishing and the way can sellers shield themselves from it?
High 15 Ecommerce Advertising Instruments You Ought to Use to Optimize Your Enterprise Methods
A Step-by-Step Information to Switch Amazon Vendor Account Possession
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