In case you’re searching for buyer help, gross sales, receptionist, or cellphone operator jobs from house, we’ve got you coated. Take a look at this huge checklist of distant customer support jobs!
Over time, I’ve labored my fair proportion of cellphone jobs.
In school, I labored as an appointment setter for a direct gross sales staff. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing clients a purchase one, get one free deal.
After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to individuals ebook lodge rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the cellphone, approving medical tools, provides, and nursing visits for Medicaid sufferers.
In case you take pleasure in speaking to others and might keep calm underneath stress, there are tons of distant customer support jobs the place you may get paid to speak on the cellphone!
The Gear You’ll Want For Distant Buyer Assist Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. Just a few firms, like Working Options and ACD Direct, permit contractors to make use of DSL connections. Most firms could have job seekers submit an web velocity take a look at together with their job functions.
One other factor you’ll want is a devoted house workplace that is freed from distractions; no canine, youngsters, or family members ought to interrupt you when you’re having buyer conversations. Because you’ll be sitting for lengthy durations, you also needs to have an ergonomic desk and workplace chair. Standing desks are an ideal choice for this type of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some firms like Apple, Amazon, and Zapier will present all of the tools it’s essential do your job. Different firms, like Williams-Sonoma, don’t. Every firm has totally different software program applications that they use for his or her customer support calls and documentation. Make sure you learn via these necessities earlier than making use of so that you just don’t waste time making use of for jobs that you just’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
In case you’ve by no means labored from house, buyer help jobs are a wonderful option to start your journey. Whereas some firms do require earlier work expertise, many firms don’t. Nevertheless, you have to wonderful communication expertise, each written and oral, empathy and keenness for serving to individuals, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience with the intention to assist clients troubleshoot technical points. In case you take pleasure in serving to clients with their issues however choose to not discuss on the cellphone, there are firms that rent on-line chat and textual content brokers. You possibly can discover this submit for data and hiring firms.
60 Distant Buyer Service Jobs You Can Do From House
This checklist focuses on distant customer support, tech help, receptionist, lead technology, and gross sales jobs. In case you’re searching for distant phone-based nursing jobs, take a look at this submit.
1. AAA
AAA hires distant customer support reps for its insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support expertise, and pc proficiency to use for these positions.
2. ACD Direct
In case you’re concerned about working with companies or non-profits, ACD Direct may be an ideal match. You possibly can work remotely as an impartial contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought-about for these positions, you have to have at the least one 12 months of expertise in a product advertising position. Aha! provides intensive advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to help the blind and visually impaired through cellphone. Their shoppers put on particular glasses that allow brokers see the person’s environment in order that they will help these individuals of their every day lives.
5. Alorica at House
Alorica is an outsourced communication resolution. This implies firms rent Alorica to do their cellphone work (like analysis, customer support, gross sales, mission administration, and extra). Every job itemizing has totally different necessities when it comes to expertise and placement. Customer support reps earn an hourly wage, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires work at home customer support associates. You’ll work together with clients through cellphone, chat, and electronic mail on this place. Amazon has each full- and part-time jobs obtainable. With Amazon, you’re employed as a W2 worker, not an impartial contractor. As a part of the Amazon customer support staff, you’ll reply queries through cellphone, chat, and electronic mail communication from clients, drivers, shippers, and supply companions, resolving technical points.
7. American Specific
At American Specific, they rent distant name middle employees for customer support, journey and way of life, gross sales, and human useful resource positions. Positions embody digital or hybrid work preparations, aggressive pay, bonus incentives, and complete advantages.
8. Anyplace Works
Anyplace Works hires distant consumer expertise associates, bilingual associates, account specialists, HR generalists, and different distant positions. For these full-time positions, you have to reside in Arizona, Florida, Georgia, Idaho, Missouri, Montana, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. Anyplace Works hires entry-level employees and supplies advantages 60 days after employment. Employees want to offer their very own pc programs and high-speed web connection.
9. Apple
Apple hires part-time and full-time at-home advisors, staff managers, and space managers to offer customer support and tech help to Apple customers. You will need to have two years of tech troubleshooting expertise and be capable to kind 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
10. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles throughout the outside recreation area of interest. Work at home positions will show the phrase “distant” on their job web page within the job title. You will need to have wonderful communication expertise and former customer support expertise to use. Aspira provides aggressive pay and plenty of advantages, like three weeks of paid trip.
11. Aspire Existence
Aspire Existence is a worldwide firm that hires people for distant buyer and concierge companies. Search for the job listings with “work at home” within the title to seek out their distant positions. The pay is aggressive, and full-time positions include advantages. It’s best to have a highschool diploma and wonderful verbal and written communication expertise.
12. Daring Enterprise
Daring Enterprise helps third events with their expertise wants, whether or not customer support, administrative, monetary, tech, operations, advertising, gross sales, or tech help. Openings on their web site are at all times altering, however most positions are full-time employment, they usually do supply a wide range of advantages.
13. BroadPath
BroadPath hires W2 workers to work on customer support tasks that normally final six to 9 months. Coaching for every mission is mostly two weeks, and it’s paid. BroadPath additionally provides workers with the entire pc tools wanted to carry out their jobs. Certified candidates ought to have a highschool diploma or GED and one 12 months of customer support expertise. Staff are eligible for medical advantages after one 12 months of employment.
14. Capital One
Capital One hires all kinds of distant customer support jobs, together with buyer care brokers and concierge managers. Most of their positions are open nationwide, they usually present aggressive pay and complete advantages for his or her staff members. To find the distant positions on their web site, choose the distant choice from the left-hand sidebar.
15. Carnival
Carnival sometimes hires digital trip planners to assist clients with their journey plans, questions, and issues. You will need to have a devoted cellphone line and quiet workplace house to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
16. Chewy
Chewy hires customer support associates in sure states to reply inbound cellphone calls and reply questions. A few of their customer support professionals require a pharmacy tech license as you’ll be talking with Chewy’s pharmacy clients; different roles are extra common in nature and don’t require specialised schooling. Chewy is an equal alternative employer that provides aggressive pay.
17. Chili Piper
One other firm to probe for distant customer support jobs is Chili Piper, a B2B SaaS startup. They’re a totally distributed firm that enables workers the pliability to work from wherever. Additionally they supply all kinds of advantages to workers, together with well being advantages, limitless trip, annual firm retreats, all of the tools wanted to do your job, and extra! You can too join job alerts on their web site, so you possibly can study new job openings in your required job class.
18. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech help reps from 35 states. You’ll want a highschool diploma or GED and one 12 months of customer support expertise for these distant name middle positions. Concentrix provides paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington, DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
19. Conduent
Conduent is a enterprise companies supplier that provides staffing options for firms. It hires people from everywhere in the world for each in-person and distant occupations in buyer help, mission administration, IT, information processing, gross sales, accounting, inside companies, and safety. It has each full- and part-time positions, and a few roles rent entry-level employees. In case you take pleasure in dealing with buyer inquiries, Conduent is a superb place to begin your distant job search.
20. Connexus
One other firm that hires customer support expertise to work at home is Connexus. They’ve each full-time and part-time openings, they usually even have roles for bilingual French and Spanish audio system. Whereas they like candidates with customer support expertise, it’s not required. Additionally they supply all kinds of advantages, together with the flexibility to receives a commission every day.
21. CVS Well being
CVS Well being hires work at home name middle customer support representatives. You will need to reside inside 75 miles of a coaching facility and have at the least six months of expertise. CVS provides aggressive pay, paid coaching, and advantages.
22. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Increase Cellular, hires customer support associates, customer support representatives, tech help, and extra! They rent in 28 totally different states, and full-time positions include intensive advantages, together with all of the tools it’s essential begin. To qualify for these positions, you have to have a highschool diploma and 6 months of customer support expertise.
23. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, night time, and weekend shifts obtainable. Positions include many advantages, together with paid coaching, paid time without work, tuition reimbursement, well being advantages, and extra. They do choose prior customer support expertise, however are keen to coach and rent candidates with the suitable character.
24. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Lease-A-Automobile, Alamo Lease-A-Automobile, and Nationwide Automobile Rental firms, provides work at home positions for reservation gross sales representatives. The hourly pay charge begins at $16.50 per hour, plus a aggressive fee construction.
25. Precise Sciences
Precise Sciences hires distant buyer care specialists to offer cellphone help to well being care suppliers, sufferers, and most people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
26. Foundever
Foundever hires home-based name brokers in 45 international locations worldwide to reply inbound calls. Not like many different name middle jobs, you’re employed as an worker, not an impartial contractor, at Foundever. This place provides aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
27. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday-Friday). If you wish to work for Gabbyville, ship your resume to [email protected]. It’s best to have wonderful communication expertise and prior administrative, customer support, or receptionist expertise.
28. HealthMark Group
In case you’re searching for an organization that values range and inclusion, take a look at HealthMark Group. They rent workers, primarily in Texas, for distant customer support, medical file processing, information entry, and extra! Positions are full-time and supply all kinds of advantages. Many positions are entry-level and don’t require any prior expertise! You can too be part of their expertise group and get new job alerts. Enroll on their web site together with your first title, final title, electronic mail tackle, and cell phone quantity, or check in via your Fb, Google, or LinkedIn profile.
29. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. You will need to have wonderful communication expertise, persuasive gross sales capability, and customer support expertise. Hilton provides an intensive advantages bundle, base pay, and efficiency incentives for high performers.
30. Holland America
Holland America hires work at home cruise consultants to advertise and promote cruises via outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought-about for employment. Positions are full-time and include beneficiant advantages like paid time without work, well being protection, journey perks, 401(okay), and extra.
31. HotelTonight
HotelTonight sometimes hires distant customer support reps in 14 states to assist clients resolve points. You will need to have at the least one 12 months of name middle expertise. This place contains advantages like medical, dental, 401(okay), and journey perks.
32. HSN
HSN, a part of the QVC Group, hires work at home customer support and order specialist reps. Despite the fact that you’ll be working remotely, positions are location-dependent (most in Florida). You will need to have a highschool diploma or GED and former expertise.
33. Kelly Companies
Kelly Companies is a staffing company that provides distant customer support and tech help positions. Candidates ought to have a highschool diploma or GED, wonderful communication expertise, and at the least six months of customer support expertise.
34. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical help representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise, making them good for highschool and school grads. Positions are full-time work alternatives, they usually do include intensive advantages.
35. LiveXchange
LiveXchange, previously ContractWorld, hires impartial contractors from world wide to offer customer support for firms like Pizza Hut, L’Oréal, and KFC. With this at-home alternative, you’re paid per name with common earnings between $8 and $16 per hour. Remember that LiveXchange fees a $75 charge for his or her agent entry course, a month-to-month $29 software program licensing charge, and a $4.95 month-to-month fee processing charge. Personally, I feel these charges are extreme, particularly because you’ll must pay self-employment taxes too.
36. LiveOps
LiveOps hires impartial contractors within the following states: AK, AL, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY for customer support, gross sales, and insurance coverage roles. With this chance, you possibly can set your individual schedule and earn an hourly pay charge. LiveOps contracts with firms like Murad and ProFlowers.com. Brokers should pay a $25 charge for a felony background verify earlier than contracting with firms.
37. Miaplaza
Miaplaza hires customer support suppliers to work together with clients on the cellphone, chat, electronic mail, and social media channels. For these work at home positions, candidates will want at the least two years of customer-facing expertise, a typing velocity of 55 WPM, and proficiency with technical instruments. They provide aggressive pay, complete advantages, and a wide range of schedules, as their hours of operation are from 7:00 AM to 11:00 PM ET.
38. Neiman Marcus
Neiman Marcus hires seasonal buyer care cellphone associates to offer gross sales and repair help to clients. You will need to have one 12 months of name middle expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They normally begin hiring in August or September for these seasonal positions.
39. NexRep
NexRep hires work from home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions supply an hourly base pay with fee alternatives. In these roles, you’ll work as an impartial contractor, not a W-2 worker. NexRep hires for firms like Purple Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a $25 felony background verify earlier than you start.
40. Nordstrom
Nordstrom sometimes hires work from home buyer care specialists. These full-time positions include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401(okay) plan. They have an inclination to begin hiring in August and September because of the elevated demand through the vacation season.
41. Omni Interactions
Omni Interactions hires impartial contractors from the US, the Philippines, Guatemala, Mexico, and Puerto Rico to offer customer support and help through cellphone, electronic mail, chat, and social. You will have full management over your schedule with these roles, and positions pay between $14 and $20 per hour. It’s best to have wonderful communication expertise, a private pc, and a hardwired high-speed web connection.
42. PhoneBurner
PhoneBurner hires full-time buyer help reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you have to have two years of expertise in tech help.
43. Robert Half
Whether or not you’re trying to find everlasting employment, non permanent work, or contract work, Robert Half has all kinds of distant alternatives for customer support specialists. Along with customer support jobs, additionally they have distant alternatives in digital advertising, finance, authorized, provide chain, know-how, and extra. Simply click on on the distant jobs toggle and choose the town you’re positioned in to seek out the distant jobs in your native space.
44. Smith.ai
Smith.ai hires full- and part-time digital receptionists and buyer engagement specialists from the US and Mexico to reply calls, take messages, ebook appointments, and extra. You will need to have wonderful communication expertise and be capable to kind 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates three hundred and sixty five days a 12 months, 7 days per week, 24 hours a day, which implies there are a lot of totally different shift choices obtainable.
45. Assist.com
Assist.com hires distant customer support representatives to offer tech help. They provide a variety of advantages, like paid coaching, medical health insurance, PTO, a pay-for-performance bonus program, and extra. You will need to have at the least one 12 months of expertise, be capable to kind 40 WPM, and have wonderful communication expertise.
46. Sutherland
Sutherland hires digital customer support representatives, tech help, and gross sales reps. With these roles, it’s essential have a highschool diploma or GED, though some positions require the next stage of schooling. They provide paid coaching, advantages, and W2 employment, they usually rent in all states besides Hawaii and Alaska.
47. Teleflora
Teleflora hires seasonal (normally earlier than Christmas, Valentine’s, and Mom’s Day) work from home brokers to help with inbound orders and calls. This position requires a landline, a PC (no Macs allowed), and fundamental information entry expertise.
48. TeleReach
TeleReach is business-to-business advertising, which means you aren’t promoting merchandise through chilly calling. As a substitute, you’re calling companies searching for the companies and merchandise it’s a must to supply. To work with TeleReach, you have to have a landline and endure a coaching course of. You possibly can earn between $35K-$85K yearly, relying on the variety of calls and gross sales you make.
49. The Cigna Group
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, they usually require a highschool diploma or GED, wonderful communication expertise, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
50. TTEC
TTEC hires international associates for customer support, gross sales, and technical help through cellphone, chat, and social media. These positions embody paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will probably be thought-about for particular conditions. Candidates should have a highschool diploma or GED and at the least six months of expertise.
51. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist clients. Throughout busy instances of the 12 months, hours might differ, however for essentially the most half, the schedule is versatile. You will need to decide to a four-week coaching program and have an excellent grasp of geography.
52. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales help reps, and customer support supervisors. These positions require a highschool diploma or GED and one 12 months of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
53. Unum
Unum hires distant customer support representatives to assist clients with medical health insurance. You have to be positioned within the japanese or central time zone. These positions include paid coaching and many advantages. To search out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
54. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, it’s possible you’ll want to often attend onsite conferences and coaching, therefore the placement requirement. Verizon supplies employees with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
55. Vivint
Vivint hires people for work at home tech help roles. You’ll reply inbound buyer calls to offer tech help and customer support on this place. Should reside inside a 100-mile radius of certainly one of their coaching facilities. Beginning pay is $16.25 per hour and comes with medical health insurance, paid time without work, 401(okay), and extra.
56. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to interact with clients through cellphone, chat, and electronic mail. These work from home jobs pay $15 per hour and include reductions on merchandise, well being care, and dental advantages, and a 401(okay). You will need to be capable to work 30-50 hours per week; paid coaching is included.
57. Working Options
Working Options hires impartial contractors for distant customer support, gross sales, and help. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and additional commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
58. Wrrk
Wrrk has distant customer support jobs the place you’ll help clients through cellphone, chat, and electronic mail. You will need to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma, and have one 12 months of expertise. This can be a W2 place with well being advantages.
59. Xerox
Xerox hires for a lot of work at home positions, however their cellphone jobs include distant help specialists, tech help, and buyer care specialists. Positions are full-time and include many advantages, together with studying and improvement alternatives.
60. Zapier
Zapier is a totally distant automation firm that hires workers from world wide. They rent for a lot of positions, resembling enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and an expert improvement funds.
One other Strategy to Get Paid to Discuss on the Telephone
There may be one different option to work at home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nevertheless, if that is one thing that pursuits you, you possibly can seek for these distant jobs on Google. Simply remember that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some invaluable ideas for locating a PSO job with out getting scammed right here.
Distant Buyer Service Jobs Wrapup
One final word about working from the consolation of your private home as a customer support agent. Despite the fact that there are tons of legit on-line customer support jobs, you continue to have to be on the alert for scams. Many respectable firms are coping with recruitment and impostor scams, so at all times remember to do your due diligence earlier than making use of.
When you’ve got wonderful communication expertise and luxuriate in speaking with others, there are many firms searching for cellphone employees! Discover the businesses on this checklist, and when you want extra distant job leads, take a look at the Distant Job Listing!
Do you’ve a distant customer support job? Which firm do you’re employed with? Drop us a word; we’d love to listen to from you!
Initially revealed March 7, 2017. Content material up to date Could 2025.
