As digital work continues to develop in reputation, the demand for earn a living from home receptionists additionally continues to develop! In case you are interested in distant receptionist jobs, this weblog publish will reply all of your questions!
We’ll cowl all the small print, together with day-to-day duties, annual wage expectations, and the wanted gear. We’ve even included hiring corporations that usually have openings for distant receptionists.
What Obligations Does a Distant Receptionist Have?
The duties of distant receptionists differ from firm to firm. Nonetheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable individual or division, and preserving an in depth document of every interplay.
Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with e mail correspondence, proofreading written supplies, and doing knowledge entry duties.
Receptionist roles are usually entry-level positions, and in the event you work for a bigger firm, there’s seemingly room for profession development. For instance, if working as an government assistant is what you need, being open about your profession objectives will assist your supervisor understand how they will finest enable you transfer towards success inside the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play an important position in enterprise operations. Receptionists are often the primary level of contact for purchasers, so it’s necessary that they make a great first impression.
For those who take pleasure in speaking on the telephone and interacting with others, listed here are the essential {qualifications} and expertise you’ll want for this line of labor:
- Highschool diploma or GED
- Prior customer support expertise is useful
- Skill to work independently in a distant atmosphere
- The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
- The flexibility to remain calm and picked up underneath stress
- Wonderful written and verbal communication expertise
- Quick and correct typing expertise and powerful consideration to element
- Have to be computer-savvy
- Information of widespread software program applications
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries differ significantly relying on the place you reside, the scale of the corporate, and your expertise stage.
In keeping with ZipRecruiter, distant receptionists earn a median of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so in the event you stick it out at one firm and acquire expertise and seniority, your wage ought to enhance accordingly.
Many corporations additionally present extra incomes alternatives, equivalent to performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.
It’s additionally price noting that specialised coaching, equivalent to within the medical or authorized fields, usually earns greater wages than working as a generalist.
What Tools Is Required for a Distant Receptionist Function?
Distant receptionist jobs often require the next gear:
- Pc
- Smartphone or landline
- Headset
- Excessive-speed web connection
- Up-to-date pc software program applications
- A quiet, distraction-free dwelling workplace
- Workplace provides like paper and pens
What Tools Do Employers Present?
Most distant receptionists use specialised software program applications issued by the hiring firm to reply incoming calls. Some corporations might present your work gear (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be skilled on work-specific procedures, scripts, and call-handling directions. Most corporations checklist gear and web pace necessities on the job itemizing, so make sure you learn by means of these earlier than making use of for a place.
Many employers would require you to check your web bandwidth to make sure it will probably help distant techniques and functions. Generally, it is advisable use a hardwired web connection by means of an ethernet cable (wi-fi and satellite tv for pc connections are usually not allowed).
Who Hires Distant Receptionists?
Many corporations, from small companies to giant firms, use distant receptionists, in addition to people like legal professionals, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, try these hiring corporations:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, or TX. For these digital receptionist jobs, you’ll want a typing pace of at the very least 40 WPM, sturdy communication expertise, and the power to multitask. Reply Aide runs 12 months a 12 months, 24 hours a day, so you’ve got numerous flexibility by way of your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her purchasers. Duties might embody message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, and so they rent for full-time and part-time roles. For those who work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized corporations with telephone and net chat companies. Again Workplace Betties is just open Monday by means of Friday, in order that they don’t have night time or weekend hours accessible. Full-time positions have many advantages, together with all of the gear it is advisable do your job. The beginning wage vary for these positions is $17-$19 per hour.
4. Daring Enterprise
Daring Enterprise is a world expertise neighborhood that provides distant positions in administrative help, again workplace help, customer support, name heart options, advertising and marketing, accounting, healthcare, and IT. Daring Enterprise embraces teamwork, variety, flexibility, and innovation, providing complete advantages to full-time workers. Take a look at their present collection of distant job openings right here, and verify again typically, as new roles are at all times added.
5. Gabbyville
Gabbyville hires US-based distant receptionists to deal with consumer calls, take messages, and ebook appointments for quite a lot of companies and professionals. To use, you will need to submit your web pace, typing check outcomes, and a resume.
6. PATLive
PATLive hires part-time digital receptionists from Texas, North Carolina, and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or in a clerical position is required. The beginning pay price is $13 per hour, and the corporate provides versatile scheduling because it’s open 24 hours a day.
7. ReceptionHQ
ReceptionHQ hires digital receptionists in the USA to offer personalised service, name switch, and appointment-setting companies to their purchasers in quite a lot of industries. Their operations run 24/7, in order that they have plenty of roles and schedules to fill.
8. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone companies to their purchasers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time staff. Positions are location-dependent, so you might wish to bookmark their profession web page for brand spanking new openings.
9. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her purchasers. They rent receptionists from the US and Mexico. Whether or not you’re searching for full-time or part-time work, Smith.ai can accommodate your wants and offer you the pliability you need. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
For those who want extra choices for this distant occupation, try these employment companies and profession web sites for brand spanking new openings.
10. Robert Half
Robert Half is a staffing company the place you may seek for earn a living from home jobs. Simply sort within the place and click on the distant job solely button. Robert Half has non permanent, everlasting, and contractor roles for US residents.
11. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, equivalent to distant, part-time, hybrid, and freelance roles. The great factor about FlexJobs is that they vet all the jobs listed on their web site, so that you by no means have to fret about employment scams. In addition they have a big selection of search inputs, so you will discover precisely what you want by way of a distant job! At present, FlexJobs has a number of full-time and part-time distant receptionist positions on its web site. You possibly can arrange a job alert so that you’ll at all times find out about related job openings.
12. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you may seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply make sure you do your due diligence when trying to find jobs on LinkedIn; there are numerous pretend job listings that sneak by means of the cracks.
13. Upwork
Upwork is a web-based market for freelancers. Right here, you will discover all kinds of call-related work, equivalent to customer support, chat help, and gross sales roles that you are able to do from dwelling. With Upwork, you may bid on tasks or create a profile and watch for potential employers to contact you.
Execs and Cons of Working From Dwelling as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs aren’t any completely different. Listed here are a few of the finest components of this distant place and a few of the not-so-great components.
Execs:
- It doesn’t require a school diploma
- Good work for novices
- Many corporations provide a versatile schedule for staff
- Advantages are sometimes offered for full-time staff
- Many corporations rent for this occupation
- Alternatives for progress inside the firm
Cons:
- Entry-level pay
- You could have to work nights, weekends, or holidays
- Cellphone work might be anxious
Remaining Ideas on Being a Digital Receptionist
What do you assume? Is working from dwelling as a digital receptionist best for you? Make sure you weigh all the professionals and cons of this distant occupation earlier than making your resolution. As you may see, there are lots of corporations who would like to have you ever on their staff.
Do you take pleasure in speaking to folks on the telephone? Here’s a huge checklist of distant customer support jobs.
Initially revealed January 24, 2022. This content material was up to date in March 2025.
